Privacy policy

1. Grantmell Ltd trading as Panacea takes our Data Protection Act 1998 obligations and all related regulations ("the Act") very seriously and put in place procedures to ensure compliance with the Act.

2. Our Privacy Policy confirms the principles governing the use of your Personal Data by Ltd trading as Panacea. By registering to join the community and access the services available within our Panacea website (the "Site") and by using the Site generally, you agree to the principles set out below. Defined terms in this Privacy Policy have the same meanings as in our General Terms and Conditions and the Act.

What personal data do we collect and why?

3. When you register and use the Site, we will ask you to provide certain data, such as your FSA registration details, contact details and other demographic information. We may supplement the information that you provide Unipass with information we receive from Matrix Data, Product and Service Providers and/or other third parties.

4. The principal purposes for which we process and store your Personal Data are:
  • To enable community members to personalise services provided via the Site (for example, allowing you to create and customise your own preferences, settings, diary, information profile etc.),
  • To speed up the application process for Trading Services available via the Panacea site (ie, access to Unipass and many Sponsor product providers thus saving you time in filling other access codes),
  • To monitor, moderate, improve and administer the Site and the services provided via Grantmell Ltd trading as Panacea,
  • To enable us to assist Product and Service Providers in providing, improving, maintaining and operating their services,
  • To enable us to conduct surveys and aggregate user profiles,
  • To enable us to conduct prize draws which you have entered via the Site;
  • To provide you with information on selected products and selected services that we think may be of interest to you (unless you have asked us not to do so), and
  • To enable us to comply with our legal obligations under the act.
Full details of the purposes are set out in our Data Protection registration.
 
5. You will be able to indicate on the Site if you do not wish to receive such information. You may also notify us at any time on the "My Profile" page on the Site or by e.mail to support@panaceaifa.com if you decide you do not want to receive such information.

Panacea use of cookies

6. To enable us to provide the services available on the Site and to monitor and improve the Site, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, the details of the web site you linked from to the Site.

7. We may use cookies only to store information such as your User name and your session identifiers to enable us to identify whether you are registered on to the Site and, if so, to shortcut your access to the Site. We will only read cookies from your cookie file placed there through your web browser's interaction with the Site.

Security of your personal data

8. We endeavour to take all reasonable steps to protect your Personal Data including the use of encryption technology, but cannot guarantee the security of any Personal Data you disclose online. You accept the inherent security implications of dealing or interacting over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

9. For further information on the security of the Site and your Personal Data please click here to view our Security Policy.

Communications between us

10. We may record and/or monitor any communication(s) (including telephone calls or other electronic communications) between you and us. We may do so in order to resolve queries in the future and for the purposes of ensuring security, staff training and complying with our regulatory and legal responsibilities.

11. In the case of communications by email you should note that as emails are not currently encrypted (and may therefore be intercepted by third parties) and as the identity of the sender cannot be confirmed you must NOT provide any of your security details by email and should avoid providing any Personal Data to us by email. We will not provide Personal Data to you be email.

Obtaining copies of and changing your personal data

12. In the event that you wish to see a copy of your Personal Data held by us please visit the "My Profile" page on the Site or e.mail support@panaceaifa.com.

13. We will amend or delete any Personal Data relating to you which is found to be incorrect or not relevant in accordance with the Act. If you are aware of any changes that should be made to your Personal Data please visit the "My Profile" page on the site.

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Article last updated: Sep 26, 2008

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  • About Us
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Panacea is the only active community for small directly regulated IFA firms who are looking for access to help, educational support, advice and technical training from major product providers.

What we do

www.panaceaifa.com is a community for small to medium, directly regulated IFA firms. The portal, launched in February 2007, is designed for IFA's by IFA's and aims to bring small to medium sized IFA's and Providers closer together in an efficient, meaningful and cost effective way.

On the site IFA's can access technical, business and industry expertise in one place by browsing the Investments, Pensions, Protection, Retirement zones of the site, connect with fellow practitioners via the online forum, and keep up to date with the latest news, comment and industry trends with our free weekly email newsletter.

Going forward, the Retail Distribution Review (RDR) will impact greatly upon providers who rely on the network and national IFA model to distribute their products. The remuneration model will change as will the support model. All of a sudden the small, directly regulated IFA has become attractive again as they currently are best equipped to deal with the changes proposed for 2012, but how do providers engage with their world again?

After all, over the years, smaller IFAs have lost the face-to-face support resource that existed and providers no longer have an in-house method of economically delivering support and maintaining relationships.

The answer is simple. PanaceaIFA's role is to join up the loose connections between directly regulated Independent Financial Advisers and product providers. Its aim is also to correct the support and service imbalance with providers - currently in favour of Networks and larger national IFA firms- in a way that is in fact RDR friendly as resource support is delivered by a free to use, independent industry supported portal.

Therefore, at a time when product provider marketing budgets are being scrutinised and reduced, the decision has be to be made whether to reduce the amounts being invested in distributor marketing programmes and look for opportunities that are more new media, more new model adviser to deliver resources, support, education, training, marketing, business promotion ideas and more to the distribution channel best placed to quickly adjust to the changing landscape the industry faces.

Who we are

Panacea is a portal and community where smaller IFAs can exchange ideas and seek advice, where providers can establish direct contact with a new and active distribution channel of small, directly regulated individuals or firms and all in one place. With a community growing toward 1,800 members made up of small, directly regulated IFA firms it will come as a surprise to many that such a small group of "difficult to service" businesses can produce so much business.

Touchstone analysis has shown that PanaceaIFA members premium income from sales from Q1/09 to end of November 2009 was £639.9m. This level of production is as a result of very little, and in many cases no, provider support. If Panacea was a network and involved in distribution it would be responsible for the highest volume of business production by far.

Simply put, the PanaceaIFA membership represents a quality communication opportunity that will be difficult to find anywhere else. Our members are loyal, receptive and hungry for knowledge.

Touchstone top ten business product types during this period were:

1 Unit Trust (SP) 29.69%
2 GPP (RP) 20.85%
3 Pension Trans 6.75%
4 Pensions (RP) 6.33%
5 Pension Annuity 7.62%
6 Offshore Bond 3.87%
7 UL Bond 3.71%
8 Pensions (SP) 3.57%
9 GPP (SP) 2.50%
10 Term 2.21%

Who we work with

Supported by founder sponsors Aviva, Aegon, AXA, LV=, Scottish Life Thames River Capital, Scottish Widows, Bright Grey, 7IM, Scottish Provident, Ascentric, Unipass and Adviserwise and new for 2009/ 2010 J P Morgan, Artemis, M&G, FundsNetwork, Gartmore, Fidelity, Prudential, Schroder and Royal London 360. Panacea has also established key alliances with leading companies operating in the financial services support market such as Voyant, Paraplanner, Defaqto, Trustnet, PYV, Citywire, Asset.TV, Wizard Learning, The Personal Finance Society, Funds Library, Rayner Spencer Mills, Marketing Hub, Mortgage Brain and Regus.

All these firms bring to the community relevant, trusted information in a timely and objective fashion. Many services they offer are free, some at a beneficial cost to Panacea members.

Unipass is a service provided by Origo Secure Internet Services Ltd. for the UK financial services industry. In simple terms, Unipass is a secure digital certificate - a small encrypted file on your PC used to uniquely identify you. It's like having your own electronic passport. It allows users to move seamlessly between supported provider sites.

Why we need you

Panacea is free to IFAs thanks to the support of our sponsors and partners. As our resources develop and grow we aim to introduce a members-only zone where, for a small fee, you will have access to premium content expanding upon what is already available in regard to training, business development, technology and technical help. The membership fee will be very low, so please do use Panacea to the full, tell your industry friends and colleagues about us, and help build a unique community that serves your needs.

How to join us

As an IFA you can join simply by registering for your Unipass certificate. If you would like to join our prestigious panel of sponsors or partners or to advertise on our site, please call our team on 0191 206 4030.

If you are a life assurance, investment, pension and retirement product provider and want to find a realistic and cost effective way to reconnect with the valuable distribution channel of small IFA firms, then look no further than Panacea. Opportunities exist for strategic partners to sell tools, training, back office or legal services to our IFA members – please call us for more details or send us an email.

Panacea is free and intended to empower the community of smaller, directly regulated IFA firms, thanks to the support of our product provider sponsors and partners.

IFAs benefit from:

  • Help, support and advice from your peers
  • Improved connections with product providers
  • Panacea's weekly IFA bulletin by e-mail

As our resources develop and grow we aim to introduce specialist premium value services. This would provide premium content covering:

  • training
  • business development
  • technology
  • technical assistance

How to join
If you are an IFA, a Para planner or are support staff, you can join simply by:

  1. Logging-in using your existing Unipass certificate.
  2. Registering for a Unipass certificate if you don't already have one.
  3. Using our own simple registration system

How to work with our community
If you are a life assurance, investment, pension and retirement product provider and want to find a realistic and cost effective way to reconnect with the valuable distribution channel of small IFA firms, then look no further than Panacea. In addition to advertising on the site, opportunities exist for strategic partners to promote the best of what they have in regard to

  • tools, education
  • training, business development
  • marketing ideas
  • regulatory support and more

Please call us for more details or send us an email or call our team on 0191 206 4030.

Head Office
Grantmell Ltd t/a Panacea
Rotterdam House
116 Quayside, Newcastle upon Tyne NE1 3DY
tel: 0191 206 4030

General Information
To get answers to your questions that can not be found via the site search facility
contact

Web Site Queries
For browser or connectivity problems, email webmaster with a brief explanation of the problem or
Help desk hours: 09:00am - 05:00pm - weekdays on 0191 206 4030.

Sponsor or Partner Enquiries
To obtain sponsor, affiliate or strategic partner status email us here

Advertise
For information about online display advertising email us here

To learn more about what the press is saying about Panacea and to stay on track with the latest service plus product provider and partner announcements, visit the sections of the website listed below.

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